ayrloom return request form
now that Metrc has been fully implemented in New York, we have established the following updated return procedure to ensure compliance:
- we are only able to accept physical returns for items that are unopened + non-defective.
- to schedule a pickup, retailers must complete the ayrloom return form.
ayrloom return form
- all physical returns must be transferred back through Metrc using a valid Metrc tag.
For defective or damaged items:
- please complete the Ayrloom Return Form for review.
- once reviewed + approved, a credit will be issued.
- these items cannot be physically returned + must be disposed of by the retailer.
please note: Expired products are not eligible for return or credit.